How can I reset my password?

Because you forgot, want to change or because the validity date comes to an end, it is important to know how to change your password. 

If you still have access to your account:

  1. Log into the platform
  2. On the right top corner, click on My Profile
  3. In the  Change Password part, you can enter your old and new password 
  4. Validate by clicking on Change Password
  5. Your password is now updated. The validity date will start again at 180 days

If you don't have access to your account (Account is not expired):

  1. Go to the platform
  2. Click on Forgot your password
  3. On the new screen, enter the email address you used to access your QMENTA account
  4. You will receive an email with a link to help you resetting your password

If you don't have access to your account (Account is expired):

Please contact us and we will activate it for you.

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