If you forget to change your password for 90 days, then your user account will be deactivated for security reasons.
- It doesn't mean that your data, analysis results or any settings would be deleted. It just has been deactivated into the purpose of nobody can reach it.
- Currently, you couldn't reset your password or log in to the platform without creating a new one.
How to re-activate your user and change your password?
- You have to use the 'Reset password' button to create a temporary password.
- Please write your e-mail address and click on 'reset password'.
- We will reactivate your account and send you a temporary password.
- Check your e-mail and use the temporary password to log in.
- After you entered to the platform, please change your password
- Then enter the temporary password and your new one into the corresponding fields.
Note: Please for the next time don't forget to change your password within 90 days.
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